Link between dimensions and stages of access to health goods and services: a conceptual delimitation
e202412061
Keywords:
Barriers to Access of health services, Health services accessibility, barriers to access of health servicesAbstract
Background: Accessing healthcare services involves various stages, each influenced by different dimensions that can either facilitate or hinder the process. This study aims to determine the intensity with which each dimension comes into play during different stages of access.
Methods: A thematic review of theoretical-conceptual research from 1970 to 2021 was conducted.
Results: The stage of perceived need is influenced by the dimension of acceptability, while the search for care involves acceptability, availability, accessibility, and adaptation. Utilization of services is permeated by accessibility and adaptation, and consequences are influenced by acceptability and adequacy
Conclusions: This analysis is valuable for stakeholders aiming to understand the factors that affect access to healthcare services, whether they are public or private providers, operating at primary or secondary levels of care, or part of health insurance companies or other healthcare institutions. It provides insights for designing measures to minimize the risks of patients not progressing through the various stages of access.
Downloads
References
Aday LA, Andersen R. A framework for the study of access to medical care. Health services research, 1974, vol. 9, nº 3, p. 208.
Andersen RM. Revisiting the behavioral model and access to medical care: does it matter? Journal of health and social behavior, 1995, p. 1-10.
Andersen RM et al. Exploring dimensions of access to medical care. Health services research, 1983, vol. 18, nº1, p. 49.
Anderson JG. Health services utilization: framework and review. Health Serv Res. 1973;8(3):184.
Levesque JF, Harris MK, Russell G. Patient-centred access to health care: conceptualising access at the interface of health systems and populations. International journal for equity in health, 2013, vol. 12, p. 1-9.
Frenz P, Vega J. Universal health coverage with equity: what we know, don’t know and need to know. En: Background paper for the First Global Symposium on Health Systems Research. 2010.
De Tapia J, Encina R, Piangatelli MDC, Pirola J, González GP, Moscoso NS. Barreras al acceso según las etapas del proceso de atención de la salud de los adultos mayores. Gerokomos. 2023;34(3):183-187.
Whaley C, Chafen JS, Pinkard S, Kellerman G, Bravata D, Kocher R, Sood N. Association between availability of health service prices and payments for these services. JAMA. 2014;312(16):1670-1676.
Sánchez-Torres DA. Accesibilidad a los servicios de salud: debate teórico sobre determinantes e implicaciones en la política pública de salud. Revista Médica del Instituto Mexicano del Seguro Social, 2017, vol. 55, no 1, p. 82-89.
Aoun N, Matsuda H, Sekiyama M. Geographical accessibility to healthcare and malnutrition in Rwanda. Social science & medicine, 2015, vol. 130, p. 135- 145.
Villarreal Ríos E et al. Evaluación de la accesibilidad en los servicios de salud. Atención primaria, 2000, vol. 25, no 7, p. 475-478.
Figueroa Pedraza D, Cavalcanti Costa GM. Accesibilidad a los servicios públicos de salud: la visión de los usuarios de la Estrategia Salud de la Familia. Enfermería Global, 2014, vol. 13, no 33, p. 267-278.
Alonso López F. La accesibilidad en evolución: la adaptación persona-entorno y su aplicación al medio residencial en España y Europa. Universitat Autónoma de Barcelona, 2016.
Acheson RM. (1978). The definition and identification of need for health care. Journal of Epidemiology & Community Health, 32(1), 10-15.
Syed ST, Gerber BS, Sharp LK. Traveling towards disease: transportation barriers to health care access. J Community Health. 2013; 38:976-993.
Makuc DM, Haglund B, Ingram DD, Kleinman JC, Feldman JJ. The use of health service areas for measuring provider availability. J Rural Health. 1991;7:347-356.
Thompson AE, Anisimowicz Y, Miedema B, Hogg W, Wodchis WP, Aubrey-Bassler K. The influence of gender and other patient characteristics on health care-seeking behaviour: a QUALICOPC study. BMC Fam Pract. 2016;17:1-7.
Hall AG, Lemak CH, Steingraber H, Schaffer S. Expanding the definition of access: it isn’t just about health insurance. J Health Care Poor Underserved. 2008;19(2):625-638.
Douthit N, Kiv S, Dwolatzky T, Biswas S. Exposing some important barriers to health care access in the rural USA. Public Health. 2015;129(6):611-620.
Penchansky R, Thomas JW. The concept of access: definition and relationship to consumer satisfaction. Medical care, 1981, p. 127-140.
Elwyn G, Frosch D, Thomson R, Joseph-Williams N, Lloyd A, Kinnersley P et al. Shared decision making: a model for clinical practice. J Gen Intern Med. 2012;27:1361-1367.
Sofaer S, Firminger K. Patient perceptions of the quality of health services. Annu Rev Public Health. 2005;26:513-559.
Hirmas Adauy M, Poffald Angulo L, Jasmen Sepúlveda AM, Aguilera Sanhueza X, Delgado Becerra I, Vega Morales J. Barreras y facilitadores de acceso a la atención de salud: una revisión sistemática cualitativa. Rev Panam Salud Publica. 2013;33:223-229.
Duggirala M, Rajendran C, Anantharaman RN. Patient-perceived dimensions of total quality service in healthcare. Benchmarking: An International Journal. 2008;15(5):560-583.
Gulliford M et al. What does access to health care mean? Journal of health services research & policy, 2002, vol. 7, no 3, p. 186-188.
Makuc DM, Haglund B, Ingram DD, Kleinman JC, Feldman JJ. The use of health service areas for measuring provider availability. J Rural Health. 1991;7:347-356.
Rosenstock IM. The health belief model and preventive health behavior. Health Educ Monogr. 1974;2(4):354-386.
Champion VL, Skinner CS. The health belief model. En: Glanz K, Rimer BK, Viswanath K, editores. Health behavior and health education: Theory, research, and practice. 4th ed. San Francisco: Jossey-Bass; 2008. p. 45-65.
Furnham A, Forey J. The attitudes, behaviors and beliefs of patients of conventional vs. complementary (alternative) medicine. J Clin Psychol. 1994;50(3):458-469.
Wannheden C, Stenfors T, Stenling A, von Thiele Schwarz U. Satisfied or frustrated? A qualitative analysis of need satisfying and need frustrating experiences of engaging with digital health technology in chronic care. Front Public Health. 2021;8:623773.
Dyer TA, Owens J, Robinson PG. (2016). The acceptability of healthcare: from satisfaction to trust. Community dental health, 33(4), 242-251.
Marmot M, Wilkinson R, editores. Social determinants of health. Oxford: OUP; 2005.
Anselmi L, Lagarde M, Hanson K. Health service availability and health seeking behaviour in resource poor settings: evidence from Mozambique. Health Econ Rev. 2015;5:1-13.
Aday LA, Andersen R. A framework for the study of access to medical care. Health services research, 1974, vol. 9, no 3, p. 208.
Thomas JW, Penchansky R. Relating satisfaction with access to utilization of services. Med Care. 1984;22(6):553-568.
Bakar AA, Samsudin S. Determinants of health care seeking behavior: does insurance ownership matter? Int J Econ Fin Issues. 2016;6(7):6-11.
Bourne PA. Socio-demographic determinants of health care-seeking behaviour, self-reported illness and self-evaluated health status in Jamaica. Int J Collabor Res Intern Med Public Health. 2009;1(4):101-130.
Mohnen SM, Schneider S, Droomers M. (2019). Neighborhood characteristics as determinants of healthcare utilization–a theoretical model. Health economics review, 9, 1-9.
Purtilo RB, Haddad AM, Doherty RF. Health professional and patient interaction. 1st ed. Philadelphia: Elsevier Health Sciences; 2012.
Downloads
Additional Files
Published
Versions
- 2024-12-03 (3)
- 2024-12-03 (2)
- 2024-12-03 (1)
How to Cite
Issue
Section
Categories
License
Copyright (c) 2024 Gisela Paula González, Nebel Silvana Moscoso, Fernando Pablo Lago
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Usted es libre de:
Compartir — copiar y redistribuir el material en cualquier medio o formato.
La licenciante no puede revocar estas libertades en tanto usted siga los términos de la licencia.
Bajo los siguientes términos:
Atribución — Usted debe dar crédito de manera adecuada , brindar un enlace a la licencia, e indicar si se han realizado cambios. Puede hacerlo en cualquier forma razonable, pero no de forma tal que sugiera que usted o su uso tienen el apoyo de la licenciante.
NoComercial — Usted no puede hacer uso del material con propósitos comerciales.
SinDerivadas — Si remezcla, transforma o crea a partir del material, no podrá distribuir el material modificado.
No hay restricciones adicionales — No puede aplicar términos legales ni medidas tecnológicas que restrinjan legalmente a otras a hacer cualquier uso permitido por la licencia.
Avisos:
No tiene que cumplir con la licencia para elementos del material en el dominio público o cuando su uso esté permitido por una excepción o limitación aplicable.
No se dan garantías. La licencia podría no darle todos los permisos que necesita para el uso que tenga previsto. Por ejemplo, otros derechos como publicidad, privacidad, o derechos morales pueden limitar la forma en que utilice el material.